Since the beginning of our activity, we have been offering our Customers innovative banking products and services previously unavailable on the Polish market.
In autumn 2014, Alior Bank initiated the process of acquiring 97.9% of Meritum Bank shares. On 19 February 2015, once applicable conditions precedent were fulfilled, the transaction was closed. Not only will this step enable achieving significant revenue and cost synergies, but also it will strengthen Alior Bank’s position on the banking market. Until approval of the Financial Supervision Authority is granted for the legal merger, Meritum Bank is to remain a separate company within the Alior Bank Capital Group. Integration, namely the gradual merging of processes, systems and IT infrastructure of both banks as well as developing a uniform product and service offer, will be completed in Q4 2015 at the latest.
The principal goal of the planned integration is to use the potential of both institutions as well as experience of their employees. The unified bank will be bigger, stronger and even more innovative organization that will follow the latest market trends to promptly meet the ever-changing expectations and needs of customers.
In the first six months of 2014 Alior Bank added the “Higher Quality Account” to its offer. It is the first in Poland, completely free personal account with a 5-year guarantee of fixed terms. The “Higher Quality Account” holders will pay neither for using their account, nor for the account card, nor for any other operations or services – regardless whether they are done online or in one of Bank’s branches.
As part of a strategic alliance between Alior Bank and T-Mobile, in May 2014, the T-Mobile financial services provided by Alior Bank was launched. The new brand replaced Alior Sync – the first in Poland, new generation online bank that commenced operation in June 2012, which innovative solutions and services earned multiple awards in Poland and abroad. T-Mobile financial services has had as many as 145,000 clients so far, of whom 85% had no previous relations with Alior Bank.
The first ever cooperative project between a bank and a Telecom company to be implemented in Europe on such an impressive scale is aimed at offering modern banking services to the clients of T-Mobile Polska as well as providing the former clients of Alior Sync with innovative online banking and mobile solutions. They will also gain access to products and services that combine unique benefits of cooperation between a bank and a Telecom company.
At the beginning of 2013, Alior Bank was the first bank in Central Europe to implement an online foreign exchange platform for Corporate Customers. Thanks to eFX Trader platform, Alior Bank’s Customers gained access to unique liquidity and exceptionally short order processing time.
In August 2012, Alior Bank implemented the Online Credit Process – the first solution of this kind globally that enables users to obtain credit completely online in a few dozen seconds after submitting an application, with no necessity of providing and signing paper files. This innovative solution won two awards in prestigious international competitions: “BAI - Finacle Global Banking Innovation Awards 2013” in the “Channel Innovation” category, and “Banking Technology Awards 2013” in the “Best Use of IT in Retail Banking” category. The online credit process is immensely popular among the customers of Alior Bank.
In July 2012, Alior Bank opened the first in Poland online currency exchange service.
The highest level of services and an effective business model
Alior Bank has received numerous awards in Poland and abroad in recognition for the highest quality of its products and services, and for the effectiveness of its business model.
International experts being the jury of the “Retail Banker International” competition awarded the title of the “2014 Best European Retail Bank” to Alior Bank. It was the first time ever for a Polish bank to earn this prestigious title. Moreover, Alior Bank has been highly regarded in a number of rankings run by the most influential global financial magazines.
In April 2014, “Global Finance” awarded Alior Bank with the title “Best Bank in Poland of 2014” in its annual ranking of top financial institutions in developing countries. In addition to that, Alior Bank received the “Best Bank in Poland of 2013” title in the rankings held by “Euromoney Awards for Excellence” as well as “The Banker” magazine, owned by “Financial Times Ltd.”.
More aboutawards and prizes granted to Alior Bank.
Diversified distribution network
Alior Bank has developed a diversified banking distribution network – 4th largest in Poland. As at late December 2014, Alior Bank had 836 branches (own branches, partner agencies, Alior Bank Express mini-branches). Once the merger with Meritum Bank is over, the total number of branches constituting the network will reach 1,000. Moreover, dedicated Alior Bank products are offered
in 786 points of sale run by T-Mobile.
The Bank also makes good use of distribution channels based on the modern IT platform comprising: online banking, virtual banking, call centres as well as mobile banking.